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BannerWeb

Frequently Asked Questions

When do I register for classes?

Current students will receive an email through their DeKalb Tech email account.  After receiving the email go into Banner Web.  Login to the secure area to find out what is your assigned registration time.  This area is found by clicking on Student  & Financial Aid, then Registration, then Check Your Registration Status.

Where do I find out what classes are being offered?

Go to www.dekalbtech.edu.  Click on Banner Web and then Class Schedule.

What do I do if I get a "test score" or "prerequisite" error message while trying to register on the web?

These error messages mean that one or more of your chosen classes have a required class or test for admissions that your records do not show that you have. You need to contact your advisor for further advisement. Be sure to let him/her know that you attempted to register and received a prerequisite or test score error.

What do I do if I get a message indicating that my banner Web PIN is invalid?

Usually your PIN becomes invalid when you have typed it incorrectly three or more times. Contact Banner Support at x5911 to have it reset. If you get the voice mail, please leave your name, student ID, a call back number, and state that you need your pin reset.

What do I do if I don't know or have forgotten my Banner Web PIN?

Go to www.dekalbtech.edu.  Click on Banner Web and then Enter Secure Area. Click on Forgot PIN and follow the instructions.

What do I do when it says that I have a hold?

Go to Banner Web and login, click on Student Services, then Student Records, then View Holds. If it says Student Financial Services and there is an open balance, then you will need to go to the Cashier Office on your campus. They will have to lift your hold. For more information on various holds, see the Registration Holds page.

I can not log into ANGEL Learning. What do I do?

If it is ANGEL Learning you can't log into, call Michelle Marotti at x1208 or Sandra Clapper at x5043, or e-mail dekalbonline@dekalbtech.edu.

 

Registration Instructions

*** Print this Registration Instructions page for your use ***

  1. See your Academic Advisor for advisement and to complete a Course Selection Form.
  2. Click on CLASS SCHEDULE (https://hardhead.dekalbtech.edu/cfusion/banner/bannerschedule.cfm ) to search courses by campus or online only. List desired Course Reference Numbers (CRNs) and course info.
  3. Click on BANNER WEB LOGIN (https://banweb.dekalbtech.edu)
  4. Click on ENTER SECURE AREA (https://banweb.dekalbtech.edu/pls/ban7/twbkwbis.P_WWWLogin)
  5. Enter your Student ID Number and your Personal Identification Number (PIN). (First time users: your PIN is a randomly generated 6 character password sent to your student email account). If you do not know your Student ID, click here for instructions  (http://www.dekalbtech.edu/services/tech_ids.php) to obtain your number. Click here for information on Student Email.

    If your PIN is incorrect, please contact the Registrar's Office.
  6. Click on STUDENT AND FINANCIAL AID.
  7. Click on REGISTRATION.

    NOTE: If you have a "hold" on your record, you will not be allowed to register. Click on the hyperlink at the bottom of the page to view your "hold". You must take care of your "hold" before you can proceed.

  8. Click on ADD/DROP CLASSES.

    This page is used to register for classes. In the Add Class section enter all Course Reference Numbers (CRNs from Step 2) then Click on SUBMIT CHANGES.

    ***VERY IMPORTANT***

    You must allow a 60 - 90 second response time.

    NOTE: All registration errors (time conflicts, pre-requisite/test score errors, closed courses, etc.) will be stated at the bottom of the screen clearly marked with a STOP sign. The reason the course(s) was not added is stated under the status column.

    Once registered, your schedule will appear on the screen.

  9. Scroll to top of form. Click on MENU then click on REGISTRATION FEE ASSESSMENT This screen displays tuition and fees that you must pay to reserve your schedule.

    You should print and present to the Cashier Office or the Financial Aid Office, then keep for your information/reference.
  1. Scroll to top of form. Click on MENU then click on STUDENT DETAIL SCHEDULE

    This screen includes all registered courses with day, time, location, instructor, etc. You should print and keep for your information/reference.
  1. ***For Security Reasons*** Click on EXIT. Once you have completed your registration, it is necessary for you to close your browser.

    Note: If you need assistance, please contact the Banner Web Help Line at 404-297-9522, Ext. 5911 Monday through Thursday between 7:30 A.M. and 6:30 P.M. and Friday between 10 A.M. and 3 P.M.

Tuition and Fee Payment Deadlines

If you signed up for an Internet Course - View instructions on Internet Courses.

Making Your Fee Payment

If you register between Monday, August 9, 2010 and Thursday, September 16, 2010, your tuition and fees are due no later than Thursday, September 16, 2010 by 7 pm. Any balances, no matter the amount, will result in your registration being purged at 7 pm on Thursday, September 16, 2010.

If you register Tuesday, September 28, 2010, Saturday, October 2, 2010, Monday, October 4, 2010 or Tuesday, October 5, 2010, tuition and fees are due Tuesday, October 5, 2010 by 7 pm. Any balances, no matter the amount, will result in your registration being purged at 7 pm on Tuesday, October 5, 2010 and you will not be allowed to continue in classes or re-register for the Fall Quarter 2010 (2011-02 term).

All payments on Friday, Saturday or Sunday must be made by online credit card.

PLEASE NOTE: If you choose to late register on Saturday, October 2, 2010 or Monday, October 4, 2010 or Tuesday, October 5, 2010, your tuition and fees including a $30.00 late registration fee are due by Tuesday, October 5, 2010 by 7 pm.

Summer Quarter officially begins on Saturday, October 2, 2010.

Financial Aid recipients must contact the Financial Aid Office for verification that your financial aid award has been approved. The Financial Aid Office is located Room A-163 at the Clarkston Campus or you may call 404-297-9522, ext. 1168 or 1107 or Student Services in Room A-214 at the Covington Campus.

Please note: The Financial Aid Office is not open on Fridays, Saturdays or Sundays.

Cash, Check, Credit Card, Third-Party/Sponsor Contract payments should be made in person at the Cashier Office in Room A-161 at the Clarkston Campus or the Cashier Office in the Main Lobby of the "A" Building at the Covington Campus.

Please note: The Cashier Office is not open on Fridays, Saturdays or Sundays.

Credit Card Payment Information

  1. Finish your registration via Banner Web.

At the Registration screen, click Registration Fee Assessment .

Choose the correct term and click Submit Term. If you have already selected a term during registration this prompt may not appear.

View your total registration fee and choose Credit Card Payment.

Choose the card type you are using. DeKalb Tech accepts Visa and Mastercard.

Enter in your FULL card number. This number should be entered WITHOUT SPACES.

Enter in the Expiration Date. Month and Year Only.

Enter in your total registration fee.

You must enter this amount correctly in order to insure proper credit to your account and to avoid having your registration cancelled.

  1. Click Submit Payment.

Note: You should get a successful screen if your payment processed correctly. If you do not get this screen your payment did not process.

Once you have entered your registration fee and clicked the submit button, wait for the successful screen or error screen to appear before trying to re-enter your payment information. To do so could cause your card to be charged twice.

Registration Hold Information

Abbreviation

Description

Where to go to resolve hold

AC

Academic Hold

Dean's Office

AD

Administrative Hold

Dean's Office

AM

Admissions Hold

Admissions Office

BU

Business Office Hold

Cashier Office

FA

Financial Aid Hold

Financial Aid Office

FS

Student Financial Services

Cashier Office

GR

Graduate

Admissions Office

LB

Library Fine Hold

Library

OB

Open Balance

Cashier Office

PA

Parking Fine Hold

Cashier Office

RE

Registrar's Hold

Registrar's Office

SV

Survey Hold

Complete Survey - Click Here

Contact Us

Important: If you need assistance registering via Banner Web, please contact the Banner Web Help Line at 404-297-9522, Ext. 5911; M-F, 7 AM - 5 PM. For information about holds on your record see Registration Holds.

Registrar's Offices - Clarkston

 

Registrar's Offices - Covington

Phone: (404) 297-9522
Matilda Peeples - Ext. 1119
Linda Cummings - Ext. 1247
Patricia Lewis, Assistant Registrar - Ext. 1244
Karen Sills - Registrar

 

Phone: (770) 786-9522
Deborah George- Ext. 3108
Janis Gilliland, Assistant Registrar - Ext. 3120
     

For payment information ONLY:

Cashier Office - Clarkston
Phone: (404) 297-9522 Ext. 1249

 

Cashier Office - Covington
Phone: (770) 786-9522 Ext. 3124

     

For other registration issues:

Admissions Office - Clarkston
A-Bldg. Room 171
Phone: (404) 297-9522 Ext. 1602
Fax: (404) 294-3424

Financial Aid Office - Clarkston
A-Bldg. Room 163
(404) 297-9522, ext. 1168, 1107

 

Admissions Office - Covington
A-Bldg. Room 214
Phone: (770) 786-9522 Ext. 3100
Fax: (770) 385-6292

Financial Aid Office - Covington
A-Bldg. Room 214
(770) 786-9522, ext 3100